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Controlled pilot terms

These terms describe the current HIOP controlled-pilot service boundary.

Authorized use

Customers may use HIOP only for workflows they are authorized to operate and must keep account credentials confidential.

Authority boundary

A model recommendation is not permission to execute. Only HIOP decisions and configured approval gates determine whether a supported effect may proceed.

Pilot status

production_certified = false. Features identified as adapter-ready, sandboxed or awaiting certification must not be treated as certified production execution.

Billing

Self-service plans are purchased through secure checkout. Provider infrastructure and unsupported external services are not silently activated or charged.

Evidence

Authority and lifecycle events may create durable evidence records needed for audit, security and dispute resolution.

Effective September 18, 2026. This operational pilot text is not a substitute for final counsel-approved customer terms.